AI

Platform cases

Use recommendation systems and platform audits to teach the distinction between a system’s objective, its measured behavior and its effects on people.

A reading exercise for instructors

Ask students to identify who produced the evidence, what was measured and which inference goes beyond the source. Company descriptions, independent audits and experiments answer different questions. Ranking and personalization cases do not by themselves establish a generative AI architecture or a learning benefit.

These historical records retain their original source-inspection limits. Their dates describe the cases; they are not a fresh review of present-day systems.

8 entries

The Netflix Prize

October 2006 · Documented

Netflix released over 100 million ratings and offered one million dollars to any team that beat its Cinematch recommender by a further 10 percent. The contest framed recommending as predicting star ratings, a framing Netflix later moved away from.

Netflix describes its recommender system and its business value

December 2015 · Company self report

Two Netflix employees described the company's recommender, said it influences about 80 percent of streamed hours and estimated its value at over one billion dollars a year. These are company claims; the paper does not show how the estimate was made.

Deep Neural Networks for YouTube Recommendations

2016 · Company self report

Covington, Adams and Sargin (2016) describe YouTube's two-stage recommender, whose ranking stage predicts expected watch time. The paper is a description of the 2016 system hosted by Google Research, not an independent audit.

Netflix chooses the artwork each member sees

December 2017 · Company self report

Netflix posts describe testing several images per title and then choosing the image shown to each member from their viewing history. The performance claims are Netflix's own. In 2018 users alleged racial targeting; Netflix denied it.

YouTube radicalisation audits and YouTube's borderline content post

2019 to 2023 · Contested

Studies disagree on whether YouTube's recommendations push viewers toward extreme content. Ribeiro and colleagues found movement from milder to more extreme channels, while Hosseinmardi and colleagues and Chen and colleagues found small, concentrated audiences and no systematic recommendation effect.

TikTok explains how the For You feed recommends videos

18 June 2020 · Company self report

TikTok's own account of its For You feed lists three groups of signals and says strong signals count for more than weak ones. It is a company description, not an audit, and it gives no weights.

Boeker and Urman's sock-puppet audit of TikTok personalization

January 2022 · Independent experiment

Researchers ran scripted accounts on the TikTok website to test what changes the For You feed. Following a creator had the strongest effect. The abstract and main text disagree on the order of liking and watch time. This is a limited web audit, not a full test of the algorithm.

Spotify tests a contextual bandit for its Home content mix

March 2025 deployment, reported in September 2025 · Company self report

Spotify researchers reported an online A/B test of a contextual-bandit method for mixing music and podcast shelves on Home. Their paper describes the action, feedback, comparison, and engagement results. This is company-associated experimentation, not evidence about Wrapped or addiction.